We do not accept returns or offer refunds for any consumable products, including beverages, under any circumstances. Due to the nature of our products, all sales are final.
If your order arrives damaged or you believe you received an incorrect item, please contact our customer support within 72 hours of delivery. Be prepared to include:
We’ll evaluate your claim and respond accordingly. While we do not guarantee replacements, we’re committed to resolving legitimate issues as fairly and quickly as possible.
Please do not ship any items back to us without prior authorization — unauthorized returns will not be accepted or refunded.
Our goal is to provide high-quality drinks and a smooth delivery experience. While we do not offer refunds, we do care — and we’re happy to look into concerns about order quality or delivery issues.
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